Support

Questions, problems or ideas — we read every message.

Contact us

If something isn't working, please tell us your iPhone model, your iOS version, and what you were doing. English or Japanese is fine. 日本語でもどうぞ。

Recording doesn't work.

SONIRU needs the microphone. Open the iPhone's Settings → SONIRU and turn on Microphone.

I can't hear any sound.

Check the volume and the silent switch on the side of your iPhone — with the silent switch on, the app's sounds are muted.

The voice is quiet while I record.

iPhone turns the speaker down while the microphone is on. Earphones work best for "Shadow along".

Where is my progress saved?

Only on your iPhone. There is no account, so deleting the app also deletes your progress.

Are my recordings sent anywhere?

No. Your recordings are played back on your phone and are never uploaded. See the Privacy Policy.